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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexandra Abbate

June 10, 2025

5  out of  5
rating by Alexandra Abbate
"They always go above and beyond for me And my family. Making this process so easy! Best insurance company I have had until never switch!"
We responded:
"Hello Alexandra, Thank you so much for taking the time to leave a review for our office. It's wonderful to hear that you feel we are continuing to truly prioritize our customers and provide excellent service. Having a reliable insurance company can make a significant difference during important times. If you ever need assistance or have questions, feel free to reach out! Thank you for your business! Beth Shutko State Farm"
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James Bruce

June 4, 2025

5  out of  5
rating by James Bruce
"Jake was more than helpful!!!"
We responded:
"Hi James! Thank you for your kind words! We're so glad to hear that Jake was able to assist you. He truly goes above and beyond for our customers. If you need anything else in the future, don’t hesitate to reach out. We appreciate your support! Beth Shutko State Farm"
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Ron Oldham

June 4, 2025

5  out of  5
rating by Ron Oldham
"I recently reached out for an insurance quote for both my auto and home policy. Kevin Lozon got back out to me in a timely mannnor and was quite professional in his request for details. The quote was completed in less than 24 hours and included everythig that I had requested. I can highly reccomend Kevin to anyone that wants or needs insurance as trustworthy and expiedent."
We responded:
"Hey there Ron! Thank you so much for your fantastic review! We're delighted to hear that Kevin provided you with such prompt and professional service while assisting you with your insurance quotes. It's wonderful to know that he met your expectations and delivered everything you needed in a timely manner. We truly appreciate your recommendation and look forward to serving you again in the future. If you have any more questions or need further assistance, please don't hesitate to reach out! Beth Shutko State Farm"
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Dawn W.

May 27, 2025

5  out of  5
rating by Dawn W.
"Hailey W. did an awesome job on writing insurance for my autos & umbrella! She took the time to make sure that the policies were issued correctly and to explain the coverages we had on each of the cars. She made sure that the error on the one issued auto was corrected by staying on top of the amendments and making sure it was accurately issued. Appreciate all her hard work on this, and looking forward to working with her in the future as well!"
We responded:
"Hello Dawn! Thank you for such a thoughtful 5-star review! Thank you for sharing your positive experience with Hailey W.! It’s great to hear that she was thorough and attentive in handling your auto and umbrella insurance policies. Her dedication to ensuring everything was correct and clearly explained is truly commendable. It sounds like you have a reliable partner for your insurance needs, and it’s wonderful that you’re looking forward to working with her again in the future! Thank you for your business! Beth Shutko State Farm"
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Julia Cochenour

May 21, 2025

5  out of  5
rating by Julia Cochenour
"Patti was incredibly prompt, helpful and friendly! I’m happy to keep my life insurance through state farm:) they make it easy."
We responded:
"Hello Julia, thank you for taking the time to leave such a nice 5-star review. It's wonderful to hear that Patti provided such great service! It sounds like State Farm is meeting your needs effectively. If you have any more questions or need assistance in the future, don't hesitate to reach out. We're here to help! Beth Shutko State Farm "
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Mike Carr

May 12, 2025

5  out of  5
rating by Mike Carr
"I have all my insurance through them. Very quick responses and very friendly."
We responded:
"Hello Mike, Thank you so much for your fantastic 5-star review. We are so thankful that you chose us for all of your insurance needs. We strive to provide excellent customer service, and we are glad we meet the mark when it comes to you! Thank you for your business and we look forward to continuing to work with you in the years to come! Beth Shutko State Farm"
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Sheri Burkholder

May 7, 2025

5  out of  5
rating by Sheri Burkholder
"This is the greatest State Farm office!"
We responded:
"Thank you for your positive feedback! We're thrilled to hear that you had a great experience at our State Farm office. If you have any questions or need assistance, feel free to reach out!"
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T2 S6

May 6, 2025

1  out of  5
rating by T2 S6
"UPDATE: JUST FINISHED A CALL WITH BETH SHUTKO. 05/06/2025 6:00 PM EST AVOID BETH SHUTKO'S OFFICE AT ALL COSTS. AVOID BOTH OF HER AGENCY LOCATIONS. AFTER A LONG PERIOD OF TIME TRYING TO GET THIS RECTIFIED IN OUR FAVOR SINCE JANUARY, SHE WILL NOT MAKE ANY ATTEMPT TO APPEASE HER CUSTOMERS. WE HAVE BEEN WITH STATE FARM FOR DECADES UPON DECADES AND NOT ONCE WOULD SHE SAY SHE IS SORRY TO US. NEVER APOLOGIZED FOR HER AND HER OFFICE STAFF IMMENSE MISTAKES. REFUSED TO GIVE ANY KIND OF MONETARY DISCOUNT OR MONETARY ADJUSTMENT DUE TO THEIR GRAVE MISTAKES. SHE IS NOT FLEXIBLE, UNACCOMODATING, UNCOMPROMISING AND UNWILLING TO STAND BY THE VERBAL CONTRACT QUOTES GIVEN TO US SHE. CONTINUED TO TALK OVER US ON THE SPEAKER PHONE. WE SHOULD SEND HER OFFICE A SUBSTANTIAL BILL FOR ALL OF OUR TIME WASTED ON THIS WHOLE MESS. HOURS AND HOURS OF CALLS, TEXTS, DISCUSSION, EXPLANATIONS, ETC. IT IS MOST APPARENT THAT BETH WILL NEVER TAKE THE HIT FOR HER STAFF'S MISTAKES, EITHER VERBALLY OR FINANCIALLY. AVOID THIS AGENCY, TAKE THIS ADVICE FOR YOUR OWN PIECE OF MIND."
We responded:
"We appreciate all of our clients and their feedback and experiences with our office. We also take any unsatisfactory experiences very seriously. Your matter was referred to State Farm Underwriting. In response to your inquiry, you will be receiving a personalize letter addressing your concerns. I am pleased to report that your auto premiums were accessed accurately. I appreciate your patience while we thoroughly reviewed your concerns. "
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Cameron Ballard

May 6, 2025

1  out of  5
rating by Cameron Ballard
"I’m not sure if State Farm here trains their employees to be rude, got off the phone with patty most rude representative I spoke with she did not finish answering my questions hung up the phone before I was done asking my questions Zero Help."
We responded:
"Thank you for taking the time to share your feedback. I’m sorry to hear that your experience was not to the high level of customer service that we strive for. I am glad that Beth was still able to address your concern and make the correction to your account as needed. We value your input and trust in our team to continue to provide your best protection and service."
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Samantha Goold (Alex)

May 6, 2025

5  out of  5
rating by Samantha Goold (Alex)
"Kevin helped me. He was patient polite and even funny at times. He worked with me through everything and never got frustrated with me I love that very professional and kind. I also got the rate that was best for me at the moment."
We responded:
"Thank you for sharing your experience! We're so glad to hear that Kevin provided you with such exceptional service. It's great to know that he was patient, polite, and made the process enjoyable for you. We strive to find the best solutions for our clients, and it sounds like Kevin did just that. If you need any further assistance or have more questions, don’t hesitate to reach out!"
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Samuel Ekstrom

May 2, 2025

5  out of  5
rating by Samuel Ekstrom
"Beth and her team are great. I am a long term client and after shopping around I picked State Farm and couldn't be happier. As a business owner they work with me and have provided me with custom solutions to my unique situation. All with rates that are surprisingly affordable. S/o to Stephanie and Autumn to working so quick helping get me insure my new ride on a time crunch."
We responded:
"Hello Sam, Thank you for taking time out of your day to leave us such a positive 5-star review and for sharing your positive experience! It's wonderful to hear that our team at State Farm have been able to provide you with tailored solutions that meet your needs as a business owner. Stephanie and Autumn's quick assistance with insuring your new ride under a tight deadline is also commendable. Your satisfaction is a great testament to their dedication and customer service. If you have any further questions or need assistance, feel free to reach out! Beth Shutko State Farm"
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Adam Jackson

April 30, 2025

5  out of  5
rating by Adam Jackson
"Beau is very informative and to the point, while still being human and able to connect with"
We responded:
"Hello Adam, Thank you for your feedback! I'm glad to hear that Beau has been able to provide you with clear and informative assistance while also connecting on a personal level. It's important to us that our interactions feel both professional and relatable. If there's anything more you need or any other way we can help, please don't hesitate to reach out! Beth Shutko State Farm"
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Carrie Dabelstein

April 30, 2025

5  out of  5
rating by Carrie Dabelstein
"Hailey was very knowledgeable and she answered all of my questions. She made the insurance process easy."
We responded:
"Hello Carrie, Thank you for sharing your experience! We're thrilled to hear that Hailey was able to provide you with the knowledge and support you needed to navigate the insurance process smoothly. Making things easier for our clients is a top priority. If you have any more questions or need further assistance, feel free to reach out! Beth Shutko State Farm"
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S9ENCER S9ENCER

April 28, 2025

5  out of  5
rating by S9ENCER S9ENCER
"I refer everyone I know here. This is a summary of pros and cons: Pros: -Beths office and agents genuinely care about protection over profits, and have never pressured me into something I didn't want or think I need. -when hitting a deer and filling a claim, the first thing asked was if I was okay. The office followed up regularly until the claim was settled to answer questions and solve difficulties, alleviating alot of the stress. -Anytime i call, I am talking to a person in seconds to minutes, 24 hours a day. And the agents are always polite and helpful. -My rates here are 1/3 to 1/6 of competitor rates, for exceptional coverage. (Ex: My mustang is $43/mo compared to $300+ elsewhere) (Unlimited pip+max liability coverage) -Their mobile app is simple to use, and easy to understand the fine details of coverages and the breakdown of costs. Cons: - occasionally, under writing can fall behind, so when making a policy change, billing takes longer than usual to update. -sometimes mobile app doesn't work as expected. Summary: 5 stars is not enough for this agency."
We responded:
"Hello Spencer, Thank you so much for your thoughtful review and for referring your friends to us! We truly appreciate your detailed feedback highlighting both the pros and cons of your experience. It's wonderful to hear that our team has made such a positive impact on your insurance journey. We strive to prioritize our clients' well-being and make the claims process as stress-free as possible. Your comments about our responsive service and competitive rates mean a lot to us, and we're glad our mobile app has been a helpful tool for you. We also appreciate your constructive feedback regarding underwriting and the mobile app. Thank you again for your support and trust in us. If you ever need assistance or have further feedback, please don’t hesitate to reach out! Beth Shutko State Farm"
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Adriana Blevins

April 24, 2025

5  out of  5
rating by Adriana Blevins
"Kevin made this switch easy, provided me with additional options and ensured I had the coverage I needed."
We responded:
"Hello Adriana, Thank you so much for your 5-star review! It sounds like Kevin went above and beyond to help you! It's great to hear that he made the switch seamless and provided you with the right options to ensure you have the coverage you need. Excellent customer service can make all the difference! We appreciate you taking the time out of your day and reviewing our agency. We appreciate you and your business. Beth Shutko State Farm"
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Shannyn Hofmann

April 24, 2025

5  out of  5
rating by Shannyn Hofmann
"I have had a few very helpful people at this location. They try to work around us and what we can afford. Betty gave me rally quality info today that I hadn't known prior. I Appreciate that they collect what is needed a head of time so there is no issues come time to renew. They help make my stress a lil less and they are helpful always!"
We responded:
"Hello Shannyn, Thank you for taking the time out of your day to leave such a nice 5-star review. It's wonderful to hear that you've had such positive experiences at that location! Our team truly cares about their clients and works hard to accommodate your needs and budget. Our agent's assistance and the proactive approach to collecting necessary information must really help ease the renewal process. It's great to know that they are consistently there to support you and reduce your stress. Thank you for sharing your experience! Please keep us informed of all of your home, auto, and life insurance needs! Beth Shutko State Farm"
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L R

April 23, 2025

5  out of  5
rating by L R
"I have been with State Farm for years, and never had an issue. Patti just helped me with adding some things to my current account and the process was so smooth. She is very kind and very helpful! She has also helped me in the past with other transactions as well. Always a pleasure to deal with her."
We responded:
"Hello L R, Thank you for sharing your positive experience! It’s great to hear that Patti has consistently provided you with excellent service and support over the years. Having a reliable and helpful representative can make all the difference. If you have any other experiences or feedback to share, feel free to let us know! We value you and your business! Beth Shutko State Farm"
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jason miller

April 17, 2025

1  out of  5
rating by jason miller
"These are some of the laziest crooks I have ever dealt with next to the IRS and Secretary of State. The second you have to make a claim and have an issue all of a sudden it’s out of their hands and it’s the claims department fault. They will leave you hanging with excuses and the blame game when State Farm denies claims and fights to not give you what you paid for. They have spent to much money paying the kanas city chiefs to do commercials that’s there is nothing left for the insured. Nothing worse than paying premiums and when something happens they treat you as if your asking them a favor to get what you paid for."
We responded:
"Hello Jason, The claims department is still working on your claim. Please know that our office is still available to help and act as a liaison between you and claims. We appreciate you and all of our clients. Beth Shutko State Farm"
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Evangelist Savannah Spears

April 15, 2025

5  out of  5
rating by Evangelist Savannah Spears
"I can honestly say the State Farm’s team is the greatest. They treat you with the upmost respect. Always willing to assist and answer questions and concerns. Great people to work with."
We responded:
"Hello! Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with the State Farm team. Providing respectful and helpful service is our priority, and it's wonderful to know that our efforts are making a difference. If you ever need assistance or have more questions, we're always here to help! We value you and your business! Beth Shutko State Farm"
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Tamara Czarnecki

April 15, 2025

5  out of  5
rating by Tamara Czarnecki
"Patti is great to work with. We have many things insured through Beth Shutko State Farm Insurance Agency and Patti works through everything with us quickly and efficently. Maybe we could pay less somewhere else but I will never know because I value customer service over cost. It's important to have a relationship with your insurance agent so they understand your needs and we have that with Beth, Patti and the Team at this agency. Thank you for everything you do for us."
We responded:
"Hello Tamara, Thank you for your wonderful feedback! We’re so glad to hear that Patti and the team at our agency have been able to provide you with exceptional service. Building strong relationships with our clients is a top priority, and it’s great to know that you feel understood and valued. We truly appreciate your trust and loyalty. If you ever need anything else, don’t hesitate to reach out. Thank you for being a part of our community! We value you! Beth Shutko State Farm"
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Kelli

April 5, 2025

5  out of  5
rating by Kelli
"Everyone is very helpful and friendly and response time is great. I’ve spoken with Patti quite a few times through text messages, which is super convenient for me so I can answer wherever I’m at."
We responded:
"Hello Kelli, Thank you for your wonderful feedback! We're delighted to hear that you've had such a positive experience with our team. It's great to know that Patti's responsiveness and the convenience of text messaging have made your interactions easier. We strive to provide helpful and friendly service, and your satisfaction is our top priority. If you need anything else or have further questions, feel free to reach out anytime! Beth Shutko State Farm"
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Glass Gardens

April 2, 2025

5  out of  5
rating by Glass Gardens
"Jake went above and beyond to make sure my rate was the most affordable and fair. I highly recommend giving him a call if your looking for any type of insurance. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️"
We responded:
"Hello! Thank you for your fantastic review! We're so glad to hear that Jake went above and beyond to help you find the most affordable rate. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. If you ever need assistance again, don’t hesitate to reach out! Beth Shutko State Farm"
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Dave Viola

March 26, 2025

5  out of  5
rating by Dave Viola
"I was so pleased with Beau from Beth's team. He was very patient, explained all options for home and auto as I was switching from another carrier. I would highly recommend Beau."
We responded:
"Hello Dave, Thank you for your wonderful feedback! We're delighted to hear that Beau provided you with such attentive and thorough service during your transition to us. It's great to know he took the time to explain all your options for home and auto insurance. We truly appreciate your recommendation, and we’ll be sure to pass along your kind words to Beau and the team. If you have any further questions or need assistance, feel free to reach out! Beth Shutko State Farm"
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jan p

March 26, 2025

5  out of  5
rating by jan p
"When we arrived for our appointment with Jake we were treated like valued clients already, even though they had just met us. Jake answered all of our questions and we signed up at that point. Great service from Jake at State Farm. Yes that is his real name! Thanks again Jake!"
We responded:
"Hello Jan! Thank you for sharing your experience! It's wonderful to hear that Jake provided such exceptional service and made you feel valued right from the start. It's always nice to find someone who takes the time to answer all your questions thoroughly. Congratulations on signing up, and thank you for choosing State Farm! If you need anything else, feel free to reach out. Beth Shutko State Farm"
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Jacob DeLeon

March 21, 2025

5  out of  5
rating by Jacob DeLeon
"Kevin helped get me an amazing rate with my less than perfect driving record. Would recommend"
We responded:
"Hello Jacob, That’s fantastic! It’s great to hear that Kevin was able to find you an amazing rate despite your driving record. It sounds like he really knows how to help his clients. Thank you for the recommendation—I'm sure it will be helpful for others in a similar situation! Thank you for your business. Beth Shutko State Farm"